Reviews From Trusted Yelp Users
I welcomed 2018 with a shattered window and alot confusion about what to do having never experienced this before. My insurance company had recommended a preferred vendor and set an appointment but I had my doubts about the company after reading customer reviews and decided to do a little research of my own. Autoglass Solutions had such glowing reviews I decided to cancel my original appointment and work with them.
My correspondence started via email to which I received a response from Paula within a few minutes. In under an hour I received confirmation that the glass needed for the repair was in stock, a quote, the name of the person who would perform the repair (Dan), the agreed upon location for the repair and the meet time.
I appreciate that Paula asked me some clarifying questions to ensure Dan and I met at the location at roughly the same time. Paula was easy to speak with, professional and friendly.
Dan called me to update me on his expected time of arrival and we arrived at the location virtually the same time. Dan was amazing, professional, personable and knew his stuff.
He did a great job explaining what to expect and when the repair was complete walked me through the work he did to ensure I was satisfied.
There are many companies that repair auto glass and do a great job but fail to realize that their competitive advantage comes down to the quality and level of service they provide. There is a reason the reviews for Autoglass Solutions are high and it's because they realize we are not just a revenue stream but real people.
Dan and Paula I greatly appreciate the service you provided today.
Great response and service from the team of Paula and Dan ! I had to replace the windshield for my 2014 MDX. I contacted several vendors including the Acura dealer for quotes. They came back ranging from $1500 to $2500. I ended up paying Autoglass Solutions $425 for a windshield of the same manufacturer as my MDX's. Please ignore any advice from the installers or dealers that you must use genuine parts for your windshield. the glass alone costs $1200. The windshield has no wire nor sensor built in. It just has 2 little glass areas on top so the rain and lane sensors can peek through. You do not need genuine parts for the windshield. Use Autoglass Solutions and save thousands of dollars.
I received rock chip in my window Saturday. I sent an email to Autoglass Sunday and they were able to come out Monday afternoon to repair the glass. There is still a tiny defect in the glass, but the cracks and visibility are much better and I could not ask for more. Also the price was lower than a price quoted by a national competitor.